Zinn® BackupsWordPress malware removal and hack repair
Our engineers remove malware from a hacked WordPress site, repair the damage and close the way the attacker got in, for one fixed price per site, whoever hosts it.
Signs your WordPress site has been hacked
Visitors redirected to spam or scam pages, a browser or Google warning that the site is unsafe, pages or users you did not create, a sudden slowdown or spike in outgoing email, or your host suspending the account for malware. Any one of these is worth treating as a compromise until it is checked.
Why deleting the obvious file is not enough
Attackers leave more than one way back in: a modified core file, a hidden administrator account, a backdoor in an uploads folder, an injected database row. Removing what a scanner flags and leaving the rest is how a cleaned site is reinfected a week later.
What our engineers do
A person works through the site: injected code, backdoors and dropped files are identified and removed rather than blindly deleted, defaced content and redirects are put right, and altered configuration is restored.
Closing the way in
We look for how it happened, whether an outdated plugin, a weak password or a writable path, then tighten permissions and credentials so the same route does not work twice. You get a note of what we found and what we changed.
Then keep a clean copy
A clean-up gets the site back; an off-site backup is what makes the next incident a restore instead of an emergency. Connect the cleaned site to Zinn® Backups and every day from then on has a copy that the attacker cannot reach.
One fixed price
$99 one-off, per site — however long the job takes. It works for a site hosted anywhere, and you do not need to be a hosting customer.
The service is sold and run by Zinn Digital®. Read more on zinndigital.com
Included with Zinn Digital® hosting
Host the site with us and backups are part of the plan
Sites on Zinn Digital® WordPress hosting are backed up by the hosting plan itself, with malware scanning and a firewall included, so there is no separate backup bill. This product is for the sites you keep somewhere else.